Refund & Return Policy

Eligibility:

• You can cancel your order only if it has not yet been shipped.
• To cancel your order, please contact our customer support team at info@miror.in.

Refund:

• If your cancellation request is acknowledged, we will cancel the order and process your refund within 7 business days.

Return Policy

For the safety and health of our customers, we do not accept returns or exchanges once products have been shipped with the following exceptions:

• Product is Damaged or Defective Upon Arrival
• Incorrect Product Shipped
• Expired Products

Return Process:

• Contact us at info@miror.in within 7 days of receiving the product.
• Include your order ID, name, items for return, reason for return, and images as proof.
• We will review your request within 24 working hours.
• If the product is unusable or damaged, we will instruct you to discard it and will provide a replacement.
• After receiving your product(s), we will verify it against the claim and initiate a replacement or refund accordingly.

Refundable Cases:

• Product out of stock.
• Shipping address not serviceable.
• Compliance with our return policy.
• Charged twice for a single order.

Refund Timelines:

• Online payments: Refund to the original payment method within 7 working days.
• COD orders: Refund to your bank account within 14 working days.

Return Pick-up

Process:

• If you request a return, we will initiate a reverse pickup within 1 to 2 days (if available in your area).
• Self-ship:
• If reverse pick-up service is not available in your area, you will need to self-ship the product.
• We will reimburse the courier charges upon approval.
• Read more about Shipping policy

Contact Us

For any queries regarding our policies, please reach out to us:

• Email: info@miror.in
• Phone: +91-8970064767